State Farm® Insurance Agent Steve Woodrum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Allen Graves
March 21, 2025
5
out of
5
rating by Allen Graves
"I always receive excellent service at this State Farm Agency, Steve Woodrum. Helpful, knowledgeable associates."
We responded:
"Allen, really appreciate the feedback. I appreciate you allowing us to serve you!"
Jayden Blevins
February 26, 2025
5
out of
5
rating by Jayden Blevins
"Kristin did a great job with me as it was my first time dealing with insurance on my own. Definitely deserves 5 stars"
We responded:
"Thanks so much Jayden, Kristin really works hard for our customers and she and the rest of the team appreciate the feedback and your business!"
Rollercoaster Tycoon
February 21, 2025
5
out of
5
rating by Rollercoaster Tycoon
"The woman named Josie that I spoke to was very courteous and helpful in setting up my new policy, would recommend. Thank you!"
We responded:
"That is fantastic and your right Josie does a fantastic job for our customers! Thanks so much for the review and your business!"
Maria Warsoldier
February 13, 2025
5
out of
5
rating by Maria Warsoldier
"Kristin with State Farm was very informative and professional in helping me choose which policies fit my needs the best. I believe I got a really good bundled deal on my vehicles and home!"
We responded:
"Thank you so much Maria! We are so glad you chose our office and I totally agree about Kristin, she is fantastic! Please call on any of us if we can be of service to and thanks again for the great review and your business!"
Michael Eldridge
February 7, 2025
5
out of
5
rating by Michael Eldridge
"Had a windshield claim because of a gravel truck. Filed claim online and never had to speak to a state farm employee. Only spoke with people from the glass replacement company."
We responded:
"Hi Michael! Thanks for the feedback and great review! We love the easy button on our app and glad you do as well! Thanks for your business and let me know if my team or I can be of service!"
Bill Banta
February 7, 2025
4
out of
5
rating by Bill Banta
"Everything worked out fine, but it took over 2 hours to get a tow truck to my location."
We responded:
"Hey Bill, thanks for the feedback and very sorry for that delay, its not what we expect or want for our customers. Unfortunately there don't seem to be enough tow companies around anymore and we hear about delays like this. In the future if you need a tow and our app cant get someone there quickly, if you find someone else that can get it done faster, just bring the bill to the office, text or email and we can reimburse you the reasonable amount the same day! Again, very sorry for that experience, we really appreciate your business!"
Brenda Dennis
February 7, 2025
5
out of
5
rating by Brenda Dennis
"Josie was more helpful than any other Agent at any other Insurance Company. Josie's help ended my "weeks long" search for the right policy for me. She was pleasant, knowledgeable and understanding of my concerns."
We responded:
"Brenda, thank you so much for the great feedback and also for becoming a new client! I am so glad to hear about your experience with Josie and our team! If I or my team can ever be of help to you please reach out and again thank you so much for choosing us!"
Carolina Winward
February 2, 2025
5
out of
5
rating by Carolina Winward
"We moved from a different state and they’ve made the whole insurance transition easy! Definitely recommend them to help find the best deals and being willing to answer questions and look for answers when they don’t know."
We responded:
"Hi Carolina and welcome again to Kentucky and our office! Thanks for taking the time to leave the great review, it means a lot! Please call on me or my team any time we can be of service and thanks so much for your business."
Zachary Brinker
January 29, 2025
5
out of
5
rating by Zachary Brinker
"Kristin is very helpful during the entire process and helped me save money on my car insurance policy. Highly recommend to reach out to this State Farm agency because they know how to take care of people!"
We responded:
"Wow Zachary, thanks for sharing your experience with Kristin and our team! We really appreciate your business and the kind words. Please call us anytime we can be of service and spread the word! We always welcome great clients like you!"
K T
January 28, 2025
5
out of
5
rating by K T
"I was on my way to work nifhtshift at the hospital when I had a flat tire. State Farm had a technician dispatched and on the way within minutes of my request. The wonderful gentleman was there and had me back on the road in 1 hour from the initial request to driving off! He was very pleasant and made sure to let me know some concerns he had about my car. I've always enjoyed visiting Steve Woodrums office and love the service they provide. Always with a smile!"
We responded:
"Thanks so much for the great feedback! Really appreciate you and your business! Call on us anytime if we can help!"
amanda lowe
January 21, 2025
5
out of
5
rating by amanda lowe
"Very easy and efficient! Heather made the process very quick."
We responded:
"Thank you so much Amanda for the great review and for sharing your experience with Heather and our team! Really appreciate your business, please call on us anytime we can help!"
Serena Moore
January 17, 2025
5
out of
5
rating by Serena Moore
"Very knowledgeable and helpful staff. I feel confident in making the switch to State Farm for all of my insurance needs."
We responded:
"Thanks so much for making the switch and Welcome! Really appreciate you taking the time to offer us feedback and the great review! Thank you so much for your business and let me know if we can help!"
Jordan Keen
January 17, 2025
5
out of
5
rating by Jordan Keen
"Very helpful and attentive. Switched from progressive and couldn’t be happier. Kristin is great!"
We responded:
"Kristin is great! Really appreciate you sharing your experience and glad to welcome you to our neighborhood! please call on us if we can be of service to you and again, thank you for your business."
kelly corman
January 17, 2025
5
out of
5
rating by kelly corman
"I was on vacation when a rock hit our window. State Farm has a super easy process. Within minutes I had approval ( no money out of pocket) within a couple of hours had windshield replaced. Great service."
We responded:
"Hey Kelly! Thanks so much for the review and very glad to hear about your experience! Really appreciate your business."
patsy nicholson
January 16, 2025
5
out of
5
rating by patsy nicholson
"I had an excellent experience with getting my windshield replaced. No worries at all."
We responded:
"Hey Patsy! Great to hear! I really appreciate you sharing your experience as well as you allowing us to serve you!"
Jonathan Newsome
January 15, 2025
5
out of
5
rating by Jonathan Newsome
"Heather and the entire office are a delight. We've had a great experience through their office. Always prompt, cordial, and quick to lend a hand."
We responded:
"Hi Jonathan! Thank you so very much for offering this great review and feedback on your experience it means a great deal to us! Really appreciate your business please let me know if any of us can be of service to you!"
Bethany Inman
January 15, 2025
5
out of
5
rating by Bethany Inman
"Been with Steve since coming off my parent's insurance (20+ years). Great agent and amazing staff!"
We responded:
"Holy smokes, now your making me feel old :) thanks so much Bethany I am very grateful to have had the opportunity to serve you and your family! Please call on me if i can every be of service and thanks for your business!"
Brian Thornton
January 15, 2025
5
out of
5
rating by Brian Thornton
"This office with State Farm is great! Amy time I had to call they were fast to help me"
We responded:
"Hey Brian, really appreciate the great review and your business! Please call on us anytime if we can help!"
Cristi Stacy
January 13, 2025
5
out of
5
rating by Cristi Stacy
"Always very friendly & quick to help with any situation I have. Prompt service! Been with State Farm for many years & hope to be a State Farm customer for many more."
We responded:
"Wow! Thanks so much Cristi! Really appreciate you taking the time to share your experience, it means a great deal to us! Please call on us anytime we can help 24/7 and thanks again for your business!"
Scott Buzzell
January 6, 2025
5
out of
5
rating by Scott Buzzell
"Great customer service and the best rates around. Make sure you get a quote from them before checking anywhere else."
We responded:
"Thanks so much Scott! I am grateful you choose me and my team for your needs and very much appreciate the excellent review! Thanks for your business call on us anytime!"
Katherine Overman
January 3, 2025
5
out of
5
rating by Katherine Overman
"Very kind and efficient business. Had a policy written and in place within 30 minutes. Really grateful to the team for all of their help!"
We responded:
"Hi Katherine! Thanks for sharing your experience, I am so glad it was a great one! Thank you so much for choosing me and my team for your needs and please let us know if we can be of service to you!"
Danny Hickey
December 30, 2024
5
out of
5
rating by Danny Hickey
"I needed renters insurance for my apartment. It was very easy transaction. I appreciate State Farm having this painless policy"
We responded:
"Hi Danny, thanks so much for taking the time to offer the feedback! Im very happy the process was so easy. Thank you so much for choosing us for your insurance needs!"
Kelly Caudill
December 27, 2024
5
out of
5
rating by Kelly Caudill
"We have always had wonderful experiences with Steve and his office, especially from Shaelyn. She goes above and beyond and is always so helpful! Would highly recommend for anyone looking for an insurance company where you want to feel like more than just a name and policy number."
We responded:
"Kelly, thank you so much for taking the time to offer your experience with our team and the recommendation! Very much appreciated and we value your business! Hope your off to a great 2025!"
Kevin Hulettte
December 22, 2024
5
out of
5
rating by Kevin Hulettte
"I have always had a good experience with Steves team Heather is very good at her job and always has the answers to my question ."
We responded:
"Thanks so much Kevin for taking the time for the review! We really appreciate it and thank you so much for your business!"
Kevin Garrett
December 20, 2024
5
out of
5
rating by Kevin Garrett
"Love working with this State Farm office. Everyone is very helpful and polite. I always get someone when I call or they immediately call me back. I emailed once during a holiday and the owner actually called me himself to resolve the issue. That means a lot! I highly recommend this SF office!"
We responded:
"Hey Kevin! Thanks so much for sharing your experience, it means alot especially in todays busy world! If we can ever be of service just reach out. Thank you very much for your business."